Organizational Communication and Tourism Dissertation

Organizational Communication and Tourism - Dissertation Example3.4 Tourism animal trainers working in retail outlets with a physical location93.5 Organisational talk and employees 123.6 Organisational communication and customers 143.7 Organisational communication and competitors15CHAPTER 4 CASE STUDY17CHAPTER 5 endorse175.1 What evidence was used 17CHAPTER 6 CONCLUSION17CHAPTER 7 RECOMMENDATIONS 18CHAPTER 8 REFLECTION REPORT 19LIST OF REFERENCES19BIBLIOGRAPHY 20CHAPTER 1 INTRODUCTION 1.1 The aims and objectives of the dissertation The aims and objectives of the dissertation are to consider the processes of organisational communication in regard to its relevance with the operation of businesses within the whileism sector. To earn this aim, the role of the tourism manager will be considered in depth, and there will be a discussion on how the concept of organisational communication has an allude on the role of the tourism manager, in terms of achieving commercial success. The role s of various other stakeholders such as employees and customers will also be focused upon, in considering this affaire further. This dissertation aims to synthesise all of this material and communicate a view as to how the modern day tourism manager has been shaped by the recognised processes of organisational communication. 1.2 Background The challenges faced by the modern day tourism manager are numerous (Page S., 2003). The environment in which the modern day tourism manager operates demands professional and effective communication techniques (Page S., 2003), with many stakeholders such as colleagues, third party businesses, investors, competitors and others (Page S., 2003). Baker notes the shift from informal to more formal methods of communication for these sectors managers gravel traditionally... The aims and objectives of the dissertation are to consider the processes of organizational communication in regard to its relevance with the operation of businesses within the tour ism sector. To achieve this aim, the role of the tour manager will be considered in depth, and there will be a discussion on how the concept of organizational communication has an impact on the role of the tourism manager, in terms of achieving commercial success. The roles of various other stakeholders such as employees and customers will also be focused upon, in considering this matter further. This dissertation aims to synthesize all of this material and communicate a view as to how the modern day tourism manager has been shaped by the accept processes of organizational communication. The challenges faced by the modern day tourism manager are numerous (Page S., 2003). The environment in which the modern day tourism manager operates demands professional and effective communication techniques (Page S., 2003), with many stakeholders such as colleagues, third party businesses, investors, competitors and others (Page S., 2003). Baker notes the shift from informal to more formal metho ds of communication for these sectors managers have traditionally spent the majority of their time communicating in one form or another (meetings, face-to-face discussions, memos, letters, e-mails, reports etc). Today, however, more and more employees find that an master(prenominal) part of their work is communication (Baker K., 2002)